Types of Chatbots

Rule-based Chatbots

Decision-tree bots, known to as rule-based chatbots, fix to a set of rules. These chatbots can only address issues that they are familiar with or have dealt with in the past. These chatbots have pre-planned exchanges.

Intellectually Independent Chatbots

Machine learning (ML) is vital for chatbots to function as apart of human intelligence. This kind of chatbot replies to queries from its database. Based on the data that is given to it, it educates and trains itself.

AI-powered Chatbots

AI-based bots or artificial intelligence chatbots use machine learning to interpret and execute functions. these bots employ natural language responses, they can answer even the most complex questions. They continue to improve as the volume of data increases and are multilingual.