Marketing has always been about connecting with your customers at the right place and at the right time. In today’s time, it is the internet that majorly helps bring potential customers and recruiters together. If figures are to be believed there are 4.66 billion active internet users worldwide which are about 59.5 per cent of the global population.
This means that as a marketer if you are not taking advantage of the digital landscape and building your online presence, you are losing out on opportunities and potentially 4.66 billion clients.
What is Digital Marketing?
It is simply online marketing where your brand is promoted using the internet and digital communication. It employs the internet and electronic devices to connect with your potential customers.
It makes use of digital mediums for disseminating your brand message, advertising, and also measures your brand’s impact. Typically, it refers to marketing campaigns that appear on mobile devices, computers, tablets, or any other device. This includes video advertising through channels like YouTube, image advertising through Instagram, search engine marketing on Google, social media advertising on Facebook, content marketing on different channels and platforms, paid advertising campaigns, and many others.
Brief History of Digital Marketing
Marconi used a radio to publicly demonstrate the transmission of wireless signals in England in 1896. After this pioneering act, others were quick to follow in his footsteps and do the same across long distances. Not long after, a Met opera performance was broadcast on radio, leading to a ticket-buying frenzy among the general public who wanted to catch the next show. This was the very first time a digital marketing strategy was employed to further sales. Yes, you read that right: the earliest use of a digital marketing plan did not involve smartphones or Facebook or the likes. If you are both shocked and confused, read on to understand how digital marketing entails the use of more than just modern digital media, including digital billboards, radio and TV.
Importance of Digital Marketing
The ROI for Google Search Ads is around 200%, where over 63% of search engines users are likely to click on a paid ad. Digital marketing is not just here to stay but to settle as the foundation for all evolutions that would happen in the marketing space in the future.
With customers increasingly becoming silos with personalized experiences, only digital marketing can deliver personalized advertising based on the preferences and tastes of individual customers.
10 Types of Digital Marketing
Digital Marketing is divided majorly into 10 types. Here is the list of various types of digital marketing you should be aware of:
- Search Engine Optimization (SEO)
- Pay Per Click (PPC)
- Social Media Marketing (SMM)
- Content Marketing
- Email Marketing
- Influencer/ Affiliate Marketing
- Viral Marketing
- Mobile Marketing
- Native Advertising
- Online PR
Other Sources of Marketing
SEO stands for search engine optimization and as the name suggests, it is the science and art of getting your web-pages to rank higher in SERPs (search engine results page).
SEO consists of both on-page SEO and off-page SEO tactics: while the former is all you do with/on your website to win customers over, including authoring on-point, useful and engaging content, the latter is what you do outside your website, including linking activities. The ultimate goal of SEO is to increase the number of website visitors by ranking highly in Google (or other search engines’) SERPs (search engine results page) for certain target keywords. Add to this the fact that SEO is the least expensive of all the marketing techniques listed here while also yielding highly long-term, sustainable results, and you just cannot afford to ignore it.
You must bear in mind here that SEO deals with unpaid or organic search results which are populated by Google based purely on merit, i.e. how suited your website (and its contents) is to the user. Given that Google has a vise-like grip around 90% of the global search market, this branch of digital marketing can help you attract up to 22,000 website visitors from just being the top search result for a keyword. SEO also lets website owners maintain an uncluttered website structure that is easy to crawl and index by search engines. Whatever your business goals, we highly recommend that you adopt SEO services as one of your marketing techniques. Here is the complete SEO guide for your reference.
Pay-per-click marketing deals with paid search results on Google and involves bidding on specific keywords that will garner the most web traffic for you.
It goes without saying that this branch of digital marketing, along with SEO, demands a thorough analysis of keywords, especially those that are relevant to your business. You can use the Google Keyword Planner and Google AdWords to carry out your research and arrive at a set of keywords that are popular yet cost-effective for you. It is then a matter of executing both short as well as long-term PPC projects that will charge you every time a user clicks through to your site through the paid ad on Google.
The overall cost per click (CPC) will vary based on how in-demand a specific keyword is, i.e. the competition you face while attempting to land that keyword, and the quality score of your site, i.e. a measure used by Google to determine the spot where your paid ad will be placed on its SERP. A well-thought-out PPC strategy from PPC experts can give your web traffic a nudge in the right direction. Small businesses may not be able to go for this digital marketing method, especially for longer periods. Hence, it is best to do a business needs analysis before deciding what to do. Please note that both SEO and PPC campaigns can be tracked or measured using the supremely handy Google Analytics tool. Follow the link to know more about what is PPC
Social media marketing is the use of social media platforms so as to connect with your audience and build your brand.
Everybody is on various social media these days and this can only mean one thing for new businesses – promoting their brand on appropriate channels to gain a vast fan following is a no-brainer. Paid/sponsored ads on social media are a viable option as they reach the demographic you intend to target and run for the duration you have set. Moreover, such paid ad campaigns are measurable and can also help you understand a customer group better. Paid ads aside, setting up a brand page can help you interact directly with customers and hear what they have to say about your product/services.
Frequently posting compelling, topical, on-trend content will lead to it being shared by people on social media and subsequent brand recognition or awareness. If you are a B2B (business-to-business) company, LinkedIn is the way to go. If you manufacture very visually appealing products, Instagram could be the way forward. However, having a Facebook page that is alive and kicking (read: one with regular, well-timed content, including contests, sale reminders, informative videos about a product, etc.) works well for almost all businesses. Whatever social media channel you choose to employ, the key is to study your prospective customer base and make your social media presence a welcoming and standout one to them.
Content marketing is a type of marketing which involves creating relevant and consistent content to attract defined audience.
Content marketing services form the very backbone of digital marketing as it can lend itself superbly to other branches and help in transforming passive website or social media page visitors to active customers. All you have to do is to have your ear to the ground and thoroughly understand what your consumers need and desire. No matter what type of content you create, be it blog posts, vlogs, picture montages, you name it, if it adds value to the lives of customers and enhances their experience, it is a win for you. It is important to remember here that content marketing is a continuous process and it pays to invest in a good content marketing team. It is also crucial that you pay attention to content placement and look for avenues that will provide you with maximum visibility. Additionally, you do not always have to sell your product/services to people – just communicating with them will help you reap benefits in more ways than you know. Once you have created quality content that people would not mind spending a few minutes browsing through, you can share it on various marketing platforms and of course, your site.
Email marketing is a process of sending commercial messages to group of people via email.
Some of us may view email marketing as a slightly archaic method that may not yield as positive an outcome as others. But modern technology has given us the gift of personalization and tracking tools that will help you design an email campaign that stands out and monitor its opening rate, click-through rate, etc. Let us warn you that emailing someone out of the blue will not be appreciated and can affect your company’s reputation negatively. Instead, target those who have opted in to hearing from you and avoid buying email address lists from third parties. Keep your current/prospective customers informed about the latest developments in the industry, a new product/service launch or the posting of a new blog article, ask them for their feedback on a past purchase, give them a recurring service reminder, etc. Being considered a trusted source of information can land you a spot in someone’s recognized email senders’ list instead of just being part of a tall stack of spammy emails.
Influencer marketing is a type of online networking advertising which includes influencers to endorse and make reference to your products.
We have all swooned over celebrities and waited for their next social media update with baited breath. And then there are industry experts or content creators with legions of fans of their own. Many companies work with such influencers to create brand awareness and convert at least some of their huge fan following into profitable leads for themselves. Many others let affiliates or brand representatives reach out to a varied demographic and generate sales. Furthermore, Google AdSense is a good way for website owners to make money by carrying ads about various products and services while brands gain more visibility.
Many online businesses even have influencers take over their social media channels for a day or two to work their magic and guide their followers onto their social media page or website. While these influencers or affiliates may be offered an upfront amount or a percentage of or commission on sales and leads, this form of digital marketing needs to be well-researched in order to work. For not only are you entrusting those outside of your company to speak for you, you must be very sure that their image/personality will compliment you. We highly recommend that you work out the details of your collaboration with such influencers and affiliates beforehand for an effective campaign.
Viral marketing is a type of marketing where consumers give or share information about the company’s goods or services through social networks.
In today’s modern-day and age, anyone can become an online sensation if they put out offbeat content that you just cannot afford to miss as a consumer. This content can be in any form, including videos, blog posts, etc. and revolve around a variety of genres or topics, like travel and food, beauty, online journalism, etc. Advertisers these days seek out such content creators in an attempt to have information about their products/services placed strategically within the content. Although there is no sure shot way of making content go viral, this form of digital marketing can garner short-term yet remarkable upswings in web traffic or the number of people who show interest in your brand.
Mobile marketing is a way of marketing through SMS.
Sending marketing messages through SMS and push notifications is a time-tested way of getting the recipient’s attention, especially since more than 90% of such messages are opened right after receiving them. This, coupled with mobile search and social ads is a powerful way of influencing a customer. Modern geofencing options ensure that you can target a specific demographic with precision and ease. Sending customers news about deals, discounts, coupons, and sales, loyalty point updates, etc. are a great way to engage with your customer. Simply make sure that you give enough thought to annoying and intrusive pop-ups, mobile site responsiveness, slower internet/data speeds on the go, etc. while attempting to incorporate mobile advertising into your overall marketing plan.
Otherwise known as sponsored content, native advertising is a specialized type of marketing that enables business owners to run paid ads across platforms or portals they intend to target. Content is exclusively developed for native marketing purposes and is tailored to meet the aesthetics and functional appeal of the website or service they are shown. For instance, the cards you are shown on your Google news feed ads that pop up in the middle of your Instagram stories or feed and more.
The role and significance of public relations in the digital space remain essential. When companies and brands decide to make announcements to their customers and stakeholders, they develop content for PR purposes and release them on exclusive platforms. Apart from special PR portals, there are also websites that pick up announcements and pieces directly from businesses.
Some of the major purposes of releasing an online PR is to create buzz around an announcement, launch new products or services, diversify into different markets, announce an IPO, and more.
Other Sources of Marketing
Radio & TV Ads are a form of marketing that uses radio or TV ads as a source of marketing.
Radio and television took the world by storm when they were first invented but today, they are fast giving way to other more powerful media and communication channels. To top it all off, today, there exist online and/or mobile radio and television. Traditionally it was difficult to know exactly how many listeners of radio, watchers of TV and readers of print ads acted on the message communicated to them. But with the advent of digital radio and TV, it is easier to reach the people you want to reach, when and where you want to reach them. This laser focus is a big draw even at a time when these advertising channels are sinking into obscurity. One should also consider advertising with online/mobile video/audio streaming platforms like Netflix, Amazon Prime, Gaana, Saavn, etc. though they may not fall in the umbrella of conventional radio or television.
Did you know that you may have to shell out anywhere between one to fifteen lakhs per month to rent an electronic billboard in a major Indian city? It all depends on the location of the electronic billboard, your advertising competition and the features (extra blinking lights, life-size figures of mascots or brand ambassadors, etc.) you want to include, of course. However, many argue that the charm of a digital hoarding is lost in today’s times where everyone has their noses buried in their phone and hardly takes notice of them. Still others claim that the more attention-grabbing, grand and glitzy your ad, the higher the conversion rate for your business. And then there are those local businesses who erect a cannot-ignore electronic billboard in the midst of a busy thoroughfare just before an important event/season for a temporary but sizeable spike in interest in their brand. Whatever the truth of the matter, a very important facet of this kind of digital marketing is the high costs involved. Hence, it is entirely left to you to decide when and how to use them.
Benefits of Digital Marketing
Digital marketing has rewritten conventions as far as advertising and branding is concerned. While traditional marketing channels and techniques allowed brands and businesses to reach mass audiences, there were hardly any ways to actually track impressions, ROI, visibility, user sentiments and more. Data and its visualization are amongst the biggest advantages of digital marketing. Here are some of the other pros of digital marketing.
Digital marketing is cost-effective. The traditional marketing techniques were (and still are) expensive and are reserved for seasoned market players and big organizations. However, digital marketing disrupts these dynamics by allowing small and medium businesses to target and reach a wide spectrum of audiences, generate leads and spread the word about their brands as well.
Data-driven decision making is one of the other major advantages of digital marketing. Marketing agencies and businesses can know if their strategies are working in the market if they are targeting the right audience groups if their email subject lines are effective and more. There are several touchpoints in digital marketing that allow marketers to track KPIs and metrics and ultimately take corresponding actions.
It’s never a blind approach with digital marketing. Similar to how your product or solution is not for all but exclusively reserved for people with specific needs and requirements, your marketing strategies are as well. With digital marketing, you can conveniently tap into such market segments and target audiences and reach out to those who are actually on the lookout for solutions like yours.
If your marketing budget for a quarter is close to $10,000 and the initial phase of your campaign is not performing as expected, you can stop the campaign immediately and optimize it for the remaining budget. It’s never a massive loss, unlike other traditional campaigns and marketing techniques.
Digital marketing allows a business owner in Rwanda or Australia to target a particular user in Norway or India. This can never be possible with conventional marketing unless heavy investments are pumped into campaigns.
Target Multiple Buyer Personas
The onset of the internet and its evolution has allowed marketers to classify buyers into different segments based on their journey in purchasing a product or service. Digital marketing allows brands to target different buyer personas and engage them uniquely. For instance, customers in the awareness stage could be targeted through blog articles or YouTube videos and those in the consideration stage could be nurtured through email sequences.
Direct Engagement and Interaction with Consumers
Digital marketing also enables businesses to engage directly with their customers through social media pages and respond to their concerns and opinions. Also called Online Reputation Management, this humanizes a brand and creates a positive online image for it. From addressing complaints and engaging with positive feedback to running giveaways, digital marketing is a great way to develop good sentiments and value among customers.
Digital marketing is also beneficial for those looking to invest less money and more time to promote their products and services. Aspects like content marketing and SEO (with technical knowledge and expertise) allow brands to sell their products and generate buzz around their companies with minimal investments. Organic sales and marketing are both game-changers for small and medium businesses.
Apart from customer journey classification, customers are also divided depending on the device they access the internet from. For instance, the experience a customer has when accessing a website, app or the internet from a smartphone is very different from the experience delivered by tablets or personal computers. Digital marketing allows businesses to target such diverse user groups conveniently.
Does digital marketing work for all businesses?
Digital Marketing for Business to business (B2B)
B2B industries and organizations can make great use of digital marketing since their top target is to generate as many leads as they can. Most B2B organizations require the right tools to keep up their repeat purchase and referrals systems, but they can do so much more once they understand digital marketing. It provides several benefits to your business like building a brand image while saving time and money searching for new customers. Influencer marketing, mobile-friendly content and engaging with the audience are a few ways to start.
Digital marketing for Business to Consumer (B2C)
The digital marketing definition also includes the business to customer (B2C) sector. It refers to the strategies and best practices to promote products and services to consumers, mostly for personal use. A B2C digital marketing strategy focuses on driving more traffic to the brand’s website, where leads can be generated to be converted down the sales funnel. B2C marketing leads always focus on redirecting a customer to the site or product page. In turn, such an audience ends up associating the quality of your products/services to your brand name. B2C digital marketing depends on highly engaging, interactive and useful content.
What Makes an Effective Digital Marketing Campaign?
The importance of digital marketing has increased exponentially since the 1990s and 2000s with increased presence and influence of the internet. There are certain characteristic details of any campaign that are crucial in the understanding of what is digital marketing. Some of these details are as follows:
Planning is the first step in forming a digital marketing strategy for the overall digital marketing network. A part of digital marketing revolves around effectively using digital communication tools and technology in advertising and marketing. Depending on the type of product, business opportunity, resources available, customer demographics, etc. communication tools can be used optimally through proper planning.
Stages of planning:
Research is essential when one thinks about seizing opportunities while planning the use of different types of digital marketing options. Firstly, a firm must understand their client’s image, vision, and available resources. Reviewing one’s own outreach and a few competitors’ outreaches is an effective practice to find marketing and sales opportunities. Market analysis, along with specific and time-bound objectives based on ability and performance are essential when looking for opportunities.
While planning its digital marketing strategy, a company needs to possess clarity in its communication. When a company proposes exactly what they are offering customers online, they build relationships and trust. Basing one’s digital targeting approaches after reviewing the product, price, promotion, place, people, process, and physical appearance (the 7Ps of Marketing Mix) will yield the most favourable results.
Create an Action Plan
The final step is the setting up a budget and management systems with measurable reference points like the audience reach achieved across platforms, etc. The integration of paid, owned, and earned media of the company is also important. Setting up content creation – oral, visual, or written, for online media falls under this step. After the digital marketing plan has been finalised, a scheduled format of digital communications must be distributed throughout the internal operations of the company.
Understanding the Market
There is no way forward in digital marketing without understanding the market first. Unless marketers can put themselves in the shoes of the different people from different demographics and interests, planning different types of digital marketing strategies is impossible. The trick to answering the question ‘what is digital marketing’ is this – understand the market’s desires and help companies fulfil them. Listed below are some aspects that can help in the process –
Consumer behaviour and attitude is the key to planning a digital marketing strategy. The entire digital environment is created for customers based on these patterns, and therefore this raw data is key to determine the course of action for marketers.
Creating a buyer persona means profiling prospective customers into different types, based on the consumption habits of customers and their demographics. Therefore, not only understanding the market but also using that knowledge to imitate prospective business opportunities is an important task in deciding digital marketing types to be used in a particular situation.
This strategy is specifically planned and used by brands to determine possible positioning in the market and target audience. It may be divided into two key elements – segmentation and positioning. It is used to plan out the marketing and buying processes of a company.
Why do You Need Digital Marketing for Your Business?
Given the sheer number of people that are on the internet these days, trying to find relevant information about local businesses that best suit their buying needs, not having a digital brand presence can prove to be a death sentence for upcoming brands. And if prospective customers are not on a desktop, they are navigating a sea of content on either a mobile electronic device or the television, radio or even an electronic billboard. Even magazines, books and newspapers are accessible on either a smartphone, tablet or an e-reader.
Digital marketing was not always the conclusive game-changer that is today – two to three decades ago, it would have been unheard of to set aside resources for it. Today, it is very easy to get a well-planned digital marketing strategy off the ground, run and even improve it. If you feel like a fish out of water when it comes to digital marketing tactics and do not know what exactly you need, you are certainly not alone. Many agencies will offer you a ‘complete package’ of various digital marketing services while making you think you need all of them. However, most online businesses do not need such heavily loaded, not to mention high-costing, approach. A unique digital marketing strategy that takes your individual needs into consideration is the one you must opt for as it is sure to yield great results when executed well.
Besides the aforementioned factors, digital marketing offers businesses one major edge over traditional marketing methods like print that are quickly becoming a thing of the past. With the former, you can gauge customer reaction, evaluate campaign reach and effectiveness, collect and analyse invaluable customer feedback and always come back stronger than before. You can control everything, right from the audience/customer demographic your campaign targets to the exact timeframe for which an ad is displayed. This, coupled with the conveniently economical ways of digital marketing make it a must-have for any marketer who wants to make their brand stand out.
How does digital marketing work?
It is absolutely vital for you to have long term and short term digital marketing goals. These could include (but not remain limited to) driving a certain amount of traffic to your website, increasing your click-through rate, reducing the bounce rate, having better leads, subscribers, or customers.
Define Target Audience
Determining who you’re marketing to makes digital marketing strategies more effective. Hence, defining your target audience based on controls such as demographics, interests, location, online activity, and customer psychology is another necessary step. You can create custom audiences to present different content to varying age groups, genders, locations, and so on.
The budget of your digital marketing strategy can vary, but if you’re new to this, you could start with the minimum expenditure. Use different types of free digital marketing tools at first, and once you start seeing results, invest a certain sum as your daily, weekly and monthly budget.
Balance aid and Free Strategies
Maintain a fair balance between the free and paid strategies you use; as we mentioned earlier, there are plenty of amazing free tools and resources for various digital marketing types that will drive results. These can be used in combination with your paid strategies. Find what proportion works best for you and use them accordingly.
Optimize Your Digital Assets
Optimizing your digital assets can boost your ranking by a huge margin. Make sure to choose the best image format, set alt titles, have quick loading images that fit the exact dimensions of the format, and make an XML sitemap of your page to start with.
Conduct Keywords Research
Create a foolproof digital marketing strategy by conducting keywords research to help your page and content rank better. This means using a combination of ranks so that you drive the maximum traffic to your site rather than using overcrowded keywords.
How to Craft an Effective Digital Marketing Strategy
As mentioned earlier, many businesses shy away from including digital marketing in their overall advertising/brand promotion efforts solely because they do not know what they can achieve with it, where to start or how far to go with it. If you too fall in the same category, you can simply draw up a lean or basic ideation sheet with goals or objectives you would like to reach, the budget you can spare for various marketing efforts, the customer demographic to be reached, market research requirements, possible digital marketing services you will need and so forth. Knowing the kind of results – long term or short term – each digital marketing category can bring in is imperative as it will help you decide where to concentrate your resources.
To simplify the entire process, we highly recommend that you answer the five important of questions of why, where, when, how and what, i.e. why do you want to employ digital marketing, how do you hope to achieve your goals, when and where do you want to strike and what demographic are you targeting. Once done, you should sit down with your top management and decide if you would like to hire an in-house digital marketing team with managers for the different sub-teams (say, an SEO manager, a content lead, etc.) or outsource it all to someone like us. Whatever path you choose to take, remember that you can change strategies as you go while constantly evolving to suit your customers and carve a niche for yourself.
How Different is Inbound Marketing from Digital Marketing?
As far as online marketing is concerned, people (especially beginners) tend to misinterpret inbound marketing and digital marketing. From the outset, it could appear that both have overlapping functionalities and approaches but only when you look in close, you would realize that they are distinct.
Firstly, inbound marketing is a methodology. It has a systematic approach and well-defined steps and best practices for operations and implementation. The primary goal associated with inbound marketing is to generate leads and qualify them for sales. It is a perpetual process that sustains and optimizes the sales funnel of companies.
The part where it gets tricky is that inbound marketing uses digital marketing channels and avenues to achieve its goals. It could be the use of content marketing strategies, email marketing campaigns, and more but the association ends there. Inbound marketing puts customers first and solely focuses on educating them with the information they need to know to resolve their conflicts. It helps build trust and credibility systematically, ultimately pushing visitors to become consumers.
It all boils down to one thing – constantly assessing where you are in terms of marketing objectives and where you want to be in both the near and far future is the only thing that will help you grow your business. Whatever kind of digital marketing you favour over the other, it is important to distribute your marketing efforts and track campaign results from time to time. Having a team of competent digital marketing professionals, whether in-house or otherwise, who are well-versed with the company mission and vision is also a must. If you have any questions about digital marketing or suggestions about future posts, do let us know. And for everything related to the latest in online marketing trends and news, keep checking our Digital Marketing blog.
What is Digital Marketing?
Digital marketing is the practice of selling products and services and creating your brand awareness through digital platforms and electronic devices.
What is the Importance of Digital Marketing?
The number of people searching online is rising every day. So maximizing your digital presence is the key. Digital marketing helps you reach the right people at the right moment.
What are the Types of Digital Marketing?
There are various digital marketing types you should be aware of i.e Search engine optimization(SEO), Pay per click (PPC), Social Media Marketing (SMM), Content marketing, Email marketing, Influence marketing ETC.
What is the Future of Digital Marketing?
As the number of people increasing on the internet. Not having a digital presence can be a downfall for upcoming brands. Digital marketing has become a game-changer for today’s world.
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